Privacy Policy

1. Introduction

At MEMC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal Information: Name, email address, phone number, and other contact details you provide when filling out forms on our website or corresponding with us.
• Project Information: Details about your project requirements when you request our services.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Information: Information about how you use our website and services.

3. How We Collect Your Information

We collect information through:

• Direct Interactions: When you fill out forms on our website, correspond with us by email, or otherwise provide us with your information.
• Automated Technologies: As you navigate through our website, we may use cookies, server logs, and similar technologies to collect technical information.
• Third Parties: We may receive information about you from various third parties, such as analytics providers and service partners.

4. How We Use Your Information

We may use the information we collect about you for various purposes, including:

• To provide and maintain our services
• To process and fulfill your requests
• To communicate with you about our services
• To improve our website and services
• To personalize your experience
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Disclosure of Your Information

We may disclose your personal information to:

• Service Providers: Third-party vendors who perform services on our behalf.
• Business Partners: Partners with whom we offer certain products or services.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information

To exercise any of these rights, please contact us using the information provided below.

10. Children's Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@memc.co.za.